Spellings for Me - Refund Policy
1. Overview
At Spellings for Me, we are committed to providing high-quality educational resources. We understand that circumstances may arise where you may seek a refund. This policy outlines the conditions under which refunds are granted.
2. Eligibility for Refunds
Refunds are considered under the following conditions:
- Technical Issues: If you experience technical problems that prevent access to the program and we are unable to resolve them within a reasonable timeframe.
- Non-Delivery of Product: In the event that access credentials are not provided after purchase.
- Duplicate Purchase: Accidental multiple purchases of the program.
3. Non-Refundable Situations
Refunds will not be issued in the following scenarios:
- Change of Mind: Deciding not to use the program after purchase.
- Partial Use: Utilising the program for a portion of the academic year.
- Violation of Terms: Breaching our Terms of Business or engaging in prohibited activities.
4. Refund Request Process
To request a refund:
- Contact Us: Email our support team at support@spellingsforme.com within 30 days of purchase.
- Provide Details: Include your name, purchase date, and reason for the refund request. Our team will review your request and respond within 14 days.
5. Refund Method
Approved refunds will be processed using the original payment method. Please allow up to 14 days for the refund to reflect in your account.
6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on our website with an updated effective date.
7. Contact Information
For questions or concerns regarding this Refund Policy, please contact:
Spellings for Me Limited
19 Dalriada Close
Knocklyon, Dublin 16
Ireland
Email: support@spellingsforme.com
